Our Services

We provide full one-stop services. Based on clients’ requirements, we help with equipment selection and construction planning. We conduct professional reconditioning at our yard before shipment. After delivery, we provide continuous technical support and operation training.

Technical Support

You can reach our professional support team through the following channels, and we will respond to you as soon as possible: 1.Phone Support: Call our official service hotline at +86 13339988972 2.Email Inquiry: Send your questions to our official email at chris@tongzemachinery.com

Shipping & Logistics

We offer one-stop logistics service for used construction machinery. Our team can handle container booking, loading, customs export declaration and shipping arrangement. Alternatively, you are welcome to use your preferred forwarder. Please note that the shipping cost and liability boundary are subject to the Incoterms we agree upon. All logistics documents will be provided once the machine is loaded.

Warranty Protection

We offer warranty service as per our contract, plus professional remote technical guidance

Direct Support Channels

PHONE SUPPORT

Service Hotline: +86 13339988972

International: +86 027 88225758

EMAIL INQUIRIES

Sales: chris@tongzemachinery.com

Support: chris@tongzemachinery.com

Still have questions?

Our global support team is available 24/7 via WhatsApp for immediate machinery diagnostics and technical assistance.

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